Telephone number - 01736 330909

Email address - kccg.rosmellynpenzanceitk@nhs.net

Welcome to our website. Here, you can find up to date information about our surgery, including our opening hours, the services available and how to get in touch.  Please take time to browse and, even if you are only making a quick visit, check out our latest news pages.

If you would like to join Rosmellyn Surgery, please check you live within our practice area by clicking on the "Catchment Area" tab above. The practice area runs from Land’s End in the West, to a line in the East roughly connecting Zennor on the North coast with Rosudgeon on the South. Once you are ready to join, please either pop in to the surgery to pick up the registration forms, or alternatively you can complete these online by clicking the "New Patients" tab above. We looking forward to meeting you soon.

All our health services are busy right now, especially our ambulance service and the emergency department team at Truro hospital.

You can play your part in supporting us to care for people with serious and life-threatening illnesses.

When the Surgery is closed did you know you know you can get help and advice by calling 111 or go online at 111.nhs.uk? You may not need to go and wait in our busy emergency department and could be directed to a minor injury unit which will be quicker and closer to home.

Only dial 999 for an ambulance if it’s an emergency and you think you’ll need the care of paramedics on the way to hospital.

If you don’t think it’s a serious or life-threatening emergency:

Call your own GP. Even if you are in Cornwall on holiday, you could get a phone or video consultation with your doctor at home.

Go online at 111.nhs.uk or call 111 to get expert advice and be signposted to where you can get the best and nearest care for your needs.

Ask a pharmacist for advice – they’re experts in treating minor health issues like colds, urinary infections, stomach upsets, aches and pains.

For further information please visit NHS Kernow CCG at https://www.kernowccg.nhs.uk/get-info/choose-well/

Please follow the link to book in for your covid vaccination using the online national booking service or by caling 119. 

Book or manage your coronavirus (COVID-19) vaccination - NHS (www.nhs.uk)

Please click on the link below for more information regarding the national data opt-out

https://digital.nhs.uk/services/national-data-opt-out

I would like to reassure all our patients that Rosmellyn surgery remains open during this next phase of lockdown and that we continue to be here for all of your healthcare needs during these challenging and often worrying times. 

By now, Covid vaccinations are well under way. If you have not recieved yours and would like one please book online using the national booking service or by calling 19; 

All Nurse and HCA appointments for vaccinations, blood tests, INR tests, BP checks, smear tests, postnatal checks and dressings are bookable as before.  Routine chronic disease annual checks are also continuing and where suitable some of these will be conducted as telephone consultations though rest assured you will be offered a face to face appointment if necessary.

We continue to operate our triage system.
Our trained reception team will ask you for some information about the reason for your call and put your request to the Duty Clinicians to call you back on the same day. The information being asked has been requested by the GPs so the initial triage phone call is signposted to the most appropriate member of the clinicial team.  Please be assured all of your information is confidential.

To keep patients and staff safe, you will be seen by clinicians wearing full PPE and the consultation room chairs, desks and couches are cleaned between patients.  Waiting room chairs are spaced appropriately and cleaned periodically throughout the day.   All non clinical staff wear face masks when moving around the building and workstations are cleaned down regularly. 

What you can do to help :-

1.  Please arrive only a few minutes before your appointment time so we can avoid large numbers of people in the waiting area. 
2.  Wear a face covering when entering the building
3.  Use the hand sanitising stations on arrival
4.  PLEASE DO NOT ENTER THE BUILDING IF YOU HAVE ANY COVID-19 SYMPTOMS. 

I hope this reassures patients that we are doing all we can to continue to deliver safe healthcare to our patients during this pandemic.

Lorna Nicholas
Practice Manager

NOTIFICATION: In line with most recent guidance we are advising all patients aged 3 years and over who attend Rosmellyn Surgery for an appointment continue to come wearing a face covering. This will not only help to provide you with some protection but also the clinician that you are due to see and the other patient attending the Surgery. 

We also ask that if you have an appointment that has been booked in advance and are showing COVID symptoms you phone the practice to cancel your appointment and we will happily re-arrange the appointment for when you are symptom free.

We thank you all for your patience and support in trying to keep our community and Medical Centre safe!!

The Partners and Management of Rosmellyn Surgery.

Are you an enthusiastic and motiviated individual? If so you might be just the person we are looking for!

Rosmellyn Surgery runs a Patient Participation Group which is a route for people to advise and inform the practice on what matters most to patients and to help identify solutions to problems.

Members of the PPGs should think about the wider patient interest and not just their own personal concerns when serving on the PPG.

If yout think this might be for you please contact the surgery with your contact details and we will be able to provide the current group with your information.

Our Stop Smoking Counsellor Ali Badcock is working remotely during COVID and can be contacted Monday to Thursday on her work mobile: 07715034107
Ali is available to offer help and support to patients who she has previously seen in her clinics but also to any of our patients who are thinking of giving up smoking during these difficult times.

There is more information on the NHS Choices website.

Outside of our normal opening hours, you should ring NHS 111 direct – just dial 111. They provide out-of-hours cover in the county. If you need to see the Doctor, you may be asked to attend a local clinic.

If you are bed bound by your illness, or housebound, the doctor will visit you at home.

Details of all consultations are passed to your own doctor at Rosmellyn by 10:00 the following day by email.

In an emergency, you should still ring 999 for an ambulance.